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When Barriers Are Removed, the Whole System Works Better Together

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A recent study shows 77% of healthcare professionals would welcome the laboratory's insights and additional interpretation of test results to support a diagnosis. Yet often, the laboratory works on its own, isolated from the rest of the clinical care team. 

At Abbott, we believe in breaking down the barriers that exist within the healthcare system and inviting the experts in the laboratory to collaborate with other stakeholders. When we all work together, we can achieve measurably better healthcare performance. 

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Collaboratory Value

A Transformative Way of Thinking

The Collaboratory is a transformative way of thinking on how to achieve measurably better healthcare performance. It is a method to help you achieve Operational Excellence in your laboratory and across your network, and attain Integrated Clinical Care Excellence across your healthcare system.

uncovering the barriers That impact healthcare performance

To understand how healthcare institutions are working to achieve measurably better healthcare preformance, Abbott sponsored a global survey. Respondents included hospital-based physicians, clinical laboratory directors, healthcare executives and patients spanning 14 different countries.

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Different Mindsets

A key finding from this survey revealed that healthcare executives believe laboratories can help deliver improvement in critical areas, such as patient, clinician and employee satisfaction. However, not all laboratory directors saw these as areas of focus, and instead concentrated on internal laboratory metrics.

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Believes the Lab Impacts Patient Satisfaction

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Believes the Lab Impacts Clinician Satisfaction

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Believes the Lab Impacts Employee Satisfaction

It Goes Beyond Satisfaction Metrics...

Other relevant data points from the survey brought to light critical areas where laboratory directors, healthcare executives, and physicians have the opportunity to work more closely together for improved outcomes, including:

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Healthcare Analytics

93% of healthcare executives surveyed believe the laboratory should take the lead in analyzing big data to improve healthcare performance. But over half of the laboratory directors surveyed are concerned that their staff lacks the skills and confidence to conduct such sophisticated analyses.

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Laboratory Test Results

70% of clinical decisions rely on laboratory test results and recommendations.1 But even though physicians say they would like more guidance from the laboratory, very few regularly ask about which tests to order or request follow-up information to help interpret results, based upon the population surveyed.


  1. Drawford, et. al. Improving American Healthcare Through “Clinical Lab 2.0”: A Project Santa Fe Report. Academic Pathology. 2017; 4: 1-8.
  2. Survey data on file at Abbott.

Collaboratory Resources

Explore the latest articles, case studies, white papers and more to better understand the market insights, industry trends and best practices that can help transform your laboratory into a Collaboratory

See how

Real World Collaboratories That Have Made A Real Difference 

These best-practice examples of integrated clinical care teams show how identifying challenges and addressing them in collaborative ways can lead to measurably better healthcare performance.

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An integrated clinical care team involving physicians, pharmacists, laboratorians and nurses helped optimized antibiotic stewardship with the implementation of standardized, evidence-based procalcitonin (PCT) change criteria, resulting in a 23% reduction in patient antibiotic exposure, reduced length of hospital stay, and reduced costs per ICU patient with sepsis.

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A cross-functional team developed a new diagnostics pathway to determine a patient’s level of risk for a heart attack prior to being admitted to the emergency department, and in doing so, achieved a 60% reduction in admissions and a reduction in overall length of stay for cardiac patients. Its success led to a country-wide initiative to adopt the new diagnostics pathway.

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An integrated clinical care team optimized the recognition and treatment of diabetes for hospitalized patients by leveraging a diagnostic screening tool for all emergency department patients, achieving a 3.7% increase in previously underdiagnosed diabetes and improving overall clinical confidence in treatment decisions, based on the known glycemic status of their patients.


Get Your Collaboration Score

Abbott is committed to helping healthcare institutions and laboratories identify opportunities where increased collaboration can lead to improved operations, better clinical care, and measurably better healthcare performance. How well is your healthcare institution collaborating in these critical competencies?


How well does your healthcare institution understand its customers and achieve high performance in an efficient and effective manner?

Integrated Clinical
Care Excellence

How effectively does your healthcare institution leverage data and deliver actionable insights for decision making?

Foundational Excellence

How willing is your healthcare institution to implement change and use systems to ensure long-term sustainability?

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Creating Your Own Collaboratory
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Let's Talk

Speak with an Abbott representative to find out your Collaboration Score. See how you compare to your colleagues and other healthcare institutions, and learn how collaboration can positively impact performance.

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